For email address and user name, you can use whatever you want, because the smtp relay server acts as the authentication, and trusts everything coming to it. You'll see that there is no authentication and the port is the standard 25. I'm attaching a screenshot of the settings within the printer. I got Microsoft to help me setup the SMTP relay because the instructions I found online were very vague.
I had to do this because we have several internal servers that generate emails automatically. I created an internal SMTP relay server that will forward any email sent to it onto the appropriate Office 365 account. Once we went live with Office 365, we made a few changes, including Greg Francis' suggestion above: In the printer address book, I changed their email address entries to those "" entries and bam - our mail server forwarded them onto the Office 365 accounts. I noticed that in addition to our "" email addresses, they also had a "" email address associated with their account. In Office 365, I looked at the email addresses each user was assigned. Does anyone have a successful way to configure a Ricoh printer for Office 365? įor the first part of my migration I left the SMTP server settings the same in the printers, as we still had our old email system in place. The printer does support SSL/TLS, so I should be able to authenticate to Office 365 without any issues. I've tried it with\without SMTP authentication on the sender, and SMTP Auth Encryption set to Active/Inactive/Autoselect. It seems like no matter what combination of settings I choose, I cannot get this working. SMTP User Name: Password: ******* (It's the correct password) In the sender information, I have the following: Password: ******* (It's the correct password)Īdditionally, the Ricoh printers require you to specify a sender when you scan-to-email. In the Ricoh printer configuration, I have specified the following: I have created an account in Office 365 called I've assigned it a license and I can log into that account's OWA, so I know the password is good. Here's an example of what I've done on a Ricoh Aficio MP C2051 I can't seem to get it configure correctly though. We have several Ricoh printers that we use scan-to-email functionality on. I've seen some older topics on this, but since Office 365 underwent a major update, and most Ricoh printers now support SSL/TLS, all the solutions seem to be outdated.
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